The Foody Gram Support Documentation
  • Overview
  • Getting Started
    • Unboxing Your Tablet & Printer
    • Setup Your Menus
    • Promoting Your Store
  • How to Guides
    • Login - Online Ordering Dashboard
    • Issue Refunds
      • Full Refunds via Stripe
      • Partial Refunds via Stripe
    • Reprint A Ticket
    • Shut Off Online Ordering
    • Adjust Store Hours
    • Setup Printing For Windows
    • Setup Printing For Android
    • Printing - API Key
    • Printing - Add a printer to Windows
    • Printing - Windows Network Printing
    • Printing - Windows Shared Printing
    • Setup Stripe Payments
    • Setup Custom Checkout Fields
    • Setup Facebook Ordering
  • Ordering Platform Information
    • Managing Orders & Bookings
    • Customer Accounts
    • Your Restaurant Services
    • Setup A Custom Domain
    • Customize Your Online Ordering Page
  • Contact Information
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  • Setup Process
  • DNS Record To Add

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  1. Ordering Platform Information

Setup A Custom Domain

Learn how to connect your own custom domain name to your online store for better branding and SEO. You can also call us or email us directly to set this up for you. Click Contact Information.

Setup Process

  1. In the restaurant dashboard, see "Settings > Website > Domains > Custom Domain"

  2. Enter your domain name and press save

  3. Go to your domain management panel where you registered your domain

  4. Access your DNS records and add the DNS records listed below

  5. After adding the DNS records, wait 10 minutes for it to take effect

  6. Then press the "Generate SSL Certificate" button under your custom domain settings.

If your DNS settings have taken effect, it will indicate the SSL certificate has generated successfully. Once generated, your site will be accessible on your custom domain name. If you are unable to generate the certificate, allow more time for your DNS settings to take effect.

DNS Record To Add

Record Type

Host

Value

A Record

www / order / anything

35.238.2 .132

The host value is the subdomain of your domain that your customer will need to visit to access the site. If the host value is "order" and your domain is "business.com", then your store URL will be "order.business.com"

If you use "www" for your host value, then please add the following record as well

Record Type

Host

Value

A Record

@ / blank

35.238.2 .132

Setting this will ensure if someone types in your root domain, i.e. example.com, they will be redirected to www.example.com

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Last updated 2 years ago

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